1.GENERAL

1.1 Agreement of contract: The contracted client is the lead name on the invoice. For weddings this has to be the bride and/or groom however a third party can make payment on your behalf.

1.2 Photographs: Please be aware that we will take photographs of our work. We may also liaise with your photographer to acquire any photographs which feature our work. These images may be used for our portfolio, website, and any marketing materials/collateral. Photos taken by us of your arrangements remain our property.

1.3 Service provision:

1.4 All services arranged directly by the client will be the responsibility of the client. Blossom Events will only be responsible for services undertaken by Blossom Events.

1.5 Consultations & Venue visits: On full service styling, we offer your first face-to-face consultation free of charge. Additional meetings and venue visits, will incur a charge of 100.00 per appointment. If, for any reason, you fail to attend the first consultation without due notice, a charge of 100.00 will be incurred for the rescheduled consultation. We are available on email or phone if you wish to discuss your booking or make any changes to it.

1.6 Holidays and Holidays weekend. A 15% surcharge applies to the total value of all bookings on Holidays or Holydays weekends.

2.SET UP

2.1 Required setting up time: We require a minimum duration of 4 hours to set up the venue décor. This may be more, depending on the nature of the décor and the number of guests. The exact time required will be confirmed during the final consultation. If the time constraints given for setting up are extremely limited, depending on your décor requirements, additional staff may need to bring in to ensure a timely turnaround. This may incur an additional charge.

2.2 Set up conditions: Where an installation and setup service has been requested, it is the client’s responsibility to ensure that the venue is ready at the times stated. Failure to comply can result in further charges or abandonment.

2.3 Point of contact: It is expected that the client will provide details (name and telephone number) for a point of contact for the duration of the set up/clear up. This is in the event of difficulties with access at the venue or set up on the day. You will need to ensure the nominated individual is available and so ideally should not be a part of the bridal party if your event is a wedding.

2.4 Linen: All arrangements for linen must be made separately unless this is otherwise agreed as part of your Event rental Service with Blossom Events. On the day of setup we will require that all linen is on the tables ready for us to dress the tables if we are not supplying the linen.

2.5 Silverware & glassware: Blossom Events do not take responsibility for the setup of silverware, glassware or cutlery that we have not provided. Please arrange for this to be dealt with by your catering company or another provider.

2.6 Favors & stationery: We will not take responsibility for the setup of favors’ and stationery that we have not provided if this can infringe upon the time required for setup.

2.7 Guest interference during set up: Guests are to be instructed not to enter any rooms being decorated before the agreed time. It is the client’s responsibility to ensure there is a representative at the venue to communicate this to guests and usher them to an appropriate location. In the event of our staff having to manage your guests, it is at the clients risk that either there is a delay in the venue being ready or a deduction being applied to the holding deposit for the additional tasks.

2.8 Stacking and un-stacking of chairs & tables: It will be necessary for the venue providers to un-stack or put out chairs or tables if set up and break down aren’t requested. If you didn’t paid for set up –break down and there is an issue on the day and we do need to do this, there is an additional charge for this and the charge will be removed from the security deposit. There may be a delay in time as a result of this. Please note that this does not apply to chairs that we provide. We will take full responsibility for the stacking and un-stacking of these chairs.

3.DELIVERY:

3.1. We will make every effort when delivering the décor items and/or furniture to park our vehicle/s without contravening parking restrictions. If where we are required to deliver falls outside this category (i.e. red routes, double yellow lines, resident’s parking, etc) and a penalty charge is incurred, this will be payable by the client.

3.2 Delivery and collection: Delivery and collection charges ONLY cover step/Elevator free access. a ground level location on a flat, hard surface, with in twenty five (20) feet of the nearest loading area with no steps or obstructions. Venues with no step/elevators free access might incur additional costs. Set up fee is separate

3.3 Delivery and collection charges are exclusive of congestion or toll charges. These are added to the cost of delivery if it falls within the applicable times.

4.CLEAR UP

4.1 We require a minimum of 1-2 hours to clear up and pack away after an event. If this cannot be accommodated by your venue, please inform us as soon as possible.

4.2 We will arrive the event at the time to be requested to begin the packing away process. This will always be carried out with complete discretion. If for any reason we are required to wait later than the time stipulate, an additional charge will be incurred.

4.3 All charger plates hired must be returned to us reasonably clean. Please note that charger plates cannot be used as dinner plates. If there is excessive food on the charger plates, we would expect that the catering

company would take responsibility for cleaning these plates. Excessive food remnants left on the plates would incur a charge that would be deducted from the refundable security deposit.

4.4 Stock damage:

Standard laundering of items is included in all of our prices, which include stains from food and drinks and light scuff marks from shoes. We consider these stains as part of an event. However, if upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our items for example rips, burn, evidence of guests drawing on the linen, cigarette burns, candle wax and excessive food and drink stains etc. this will result in the cost being deducted from the refundable security deposit or us issuing the lead contact an invoice to replace the damaged stock.

4.5 $35.00 – $100.00 Cleaning fee will be assessed if item are returned with excessive dirt as determined by Blossom Events

5.PAYMENT:

5.1 Deposit payment to secure booking:

A refundable $200 deposit will be taken to process your booking. This is considered to be your Refundable Security Deposit and secures your booking with Blossom Events. This deposit is refundable and is held as retention for Blossom Events. In the event that any of the Terms and Conditions are not adhered to, deductions will be made from the deposit to cover expenses or time. The deposit, in full or part as appropriate is refunded within 10 working days after your event.

5.2 Your booking is guaranteed as soon as we receive your $200.00 deposit payment. After booking with Blossom Events, 50% of the total fee is required within 3 weeks of securing your booking. If however we do not receive this within the 3 weeks, your booking will be cancelled and the date will become available again. In the instance of a cancellation, the 200.00 Refundable Security Deposit will not be refunded.

5.3 Accepted payments: 1-Checks ( 3 week before for clear) Returned checks will incur additional Charges including but not exceeding back fees plush $30.00 processing fee.

2-Zelle,  3-Venmo, 4-credit card. (3.5% will add to credit cards payments).

5.4 Besides the payment of the Refundable Security Deposit, all other monies paid are completely non-refundable.

5.5 Payment of your deposit is deemed as you having read, understood and accepted the terms and conditions of our services. Please do not hesitate to contact us if you would like clarification on any of the items.

5.6 Invoices & receipts: Invoices and confirmation of receipt for payments will always be sent via email.

5.7 Balance payment: The full balance is due 2 weeks prior to your event date and an invoice will be sent in advance of this date, (if for any reason you do not receive an invoice please contact us. If payment is not received by this time, we will assume our services are no longer required and we reserve the right to offer your date to another client.

5.8 Amendments: Significant changes may change the quote/invoice you originally obtained. Absolutely no deletions are permitted within 1 month of your event date. Please bear in mind that once the invoice or any instalments have been paid we are unable to offer any refunds for unwanted services. Items can be added on as long as they are in stock.

6. Cancellations:

6.1 Cancellations: Bookings are transferable to another date (subject to our availability). In the event of a cancellation, all payments made remain ours. Cancellations within 1 month of the wedding date remain payable in full. Bookings following a cancellation can be rescheduled to another date, subject to our availability. A minimum of 1 months’ notice is required.

Any bookings postponed must fall within 6 months from the original event date booked. After 6 months, prices will be subject to change.

Blossom Events reserve the right to cancel the booking in the following conditions:

• If the venue is closed on the day of the event due to circumstances beyond our control.
• If it might unduly prejudice the reputation of Blossom Events if the client does not comply with any of the conditions to be complied with which are set out herein.
• In the event of exceptional circumstances due to forces of nature such as hurricane, flooding or extreme bad weather that may jeopardize the safety of our staff.

7.Refund

7.1 Once the invoice and any instalments have been paid, refunds will not be issued. Cancellation will result in the forfeit of the deposit and any money paid prior to the event. No refunds or credits will be issued for any items that are unused.

8.Refundable security deposit

8.1 Refundable security deposit: If any of our items are damaged, misplaced or taken during your event by you or your guests, the cost of this will be deducted from your 200.00 refundable security deposit.

8.2 Please allow for up to 10 working days for the return of the security deposit after the event.

9.Waiver

The renter agrees that Blossom Events holds no liability for any damages or injury caused by the use of rental items to renter or any third party. The renter assumes all rick of personal property damage or personal injury and if any accident involving Blossom Events rental items has occurred while it in renter`s possession, renter shall make Blossom Events aware by written statement of details of occurrence of event including police report and names, addresses of witnesses